An iPhone is blended on YouTube to black powdery goodness.
The microphone on my Nintendo DS Lite broke a couple days ago, so I took it back to the Maidstone branch of GAME. The tills were quite busy, so instead I went to a scrawny little chav idling around. His ID tag had the title of “Sales Assistant”, which made me think he would know what he was talking about. This is an exact transcript of the conversation I had with him:
At that point, I made my excuses and joined the queue for the tills, where a helpful staffer took my DS, went into the back of the shop for five minutes, and then returned with a brand spanking new DS, no fuss.
Perhaps they should train their staff more, or just not hire complete idiot chavs as sales assistants.
You would expect
a member of the Law Technology News Editorial Advisory Board to know their stuff about computers. You would forgive them for being a little naive about Macs, but expect them to research them with an open mind and then compile an accurate report, not necessarily recommending them (they aren’t for everyone), but at least being subjective and fair.
Instead, you get idiots like Larry Bodine and his Don’t Sit Under the Apple Tree commentary that shows you how some people are grossly overpaid and under qualified.
In his commentary he compains that he was
suckered in by the hype about freedom from viruses, simplicity of computing and versatility while what he got was a computer that
can’t view Web sites properly, is not compatible with Microsoft Word and can run only dumbed-down versions of regular software.
Let’s break this down paragraph by paragraph and see where Larry went wrong.
I was suckered in by the hype about freedom from viruses, simplicity of computing and versatility. Instead, I bought a boat anchor that can’t view Web sites properly, is not compatible with Microsoft Word and can run only dumbed-down versions of regular software.
Thats fine, if you didn’t contradict yourself later on with a long monologue about your
problems with Microsoft Word for OS X, and if you gave examples of
dumbed-down software other than AOL.
This time, I’m buying from Hewlett-Packard Co. or Dell Inc. — anything that runs on Windows. (I’ll assume the risk of flaming batteries.) Goodbye Steve Jobs, hello Bill Gates. I’ll be lucky to get half of the $4,552.71 I paid for the Mac on May 21, 2006.
Let’s ignore the fact that all new Macs can run Windows now, and concentrate on the $4,552.71 he paid for his Power Mac G5 2.7GHz on May 21, 2006. Now the dual 2.7GHz G5 Power Macs were introduced on the 27th of April 2005, and were discontinued on the 10th of October 20051 On the day they were released, the 2.7GHz G5 Power Mac cost $2,999. Larry however, paid $4,552.71. He doesn’t mention any accessories he bought2 so the only explanation is that the Larry Bodine, a member of the
Law Technology News Editorial Advisory Board, someone who is paid to advise on technology, got duped.
I realized it was time to unload the silvery box of frustration when I had to buy aDummiesbook on how to operate it. I’m smart; I shouldn’t need this. Aren’t Macs supposed to be intuitive and easy to learn? My mistake.
Yes Larry, you should expect to know how to use an entirely new computer and operating system that cost $4,552.71 without ever reading the manual. Did you become a Windows expert the first time you started using it? Did you not need to fiddle around, read a book, or at least ask for help?
I notice you insert a
I’m smart into a paragraph that directly contradicts itself, because it reads like
I’m so smart that I had to buy a “Dummies” book to learn something that is easy to learn. Nice.
The signs of doom were there on day one, but I ignored them. I pretended that I liked the one button mouse. I quickly started using click + command keys (and other keyboard shortcuts). I really missed the little scrolling wheel in the center of the mouse. I put up with the fact that the HP printer, which I had purchased on the recommendation of an Apple Store, would work about 50 percent of the time with the Mac. I was constantly deleting print jobs and starting them over.
Wait, a one button mouse? The Power Mac G5 came with a two-button-scroll-wheel Mighty Mouse from the 2nd of August 2005, so I can only assume that you bought one of the last stocks of the old Apple Pro Mouse as an accessory with your order, and trashed the Mighty Mouse.
And as for the printer support, it is all rather shabby on OS X, but then ask anyone who hasn’t been infuriated with the print queue system on Windows too and you’ll see this is as much as a problem with printers as with operating systems.
I noticed it was slow; I saw that stupid spinning colored wheel a lot. The Mac would hang up; the TV ads said Macs didn’t do that. The widgets were cool and snappy, but after a while I stopped using them. They were fun — for five minutes. I did like the Finder because it was quick in locating files, but it would turn up a lot of false hits. It was comparable to the Google Desktop searcher on my PC.
You’re right in saying widgets only have niche appeal. And yes the dredded spinning beach ball (not
colored wheel) does appear more than it should do. But aren’t you expecting too much for a search engine that takes one to two word queries to find, and only find the exact document or web page you’re looking for?
What drove me nuts was that I would open Word for Mac and couldn’t delete files while I was in Word. There is no File | Delete option. So the documents took up space on my hard drive, until someone told me I had to find the document in Finder and then move it into the trash from there. This seemed stupid to me; I just wanted to highlight a file and tap “delete.”
File > Delete seems like a Windows Word exclusive feature3 and it doesn’t feature in the Word for OS X because it’s not standard a OS X UI design feature. I think you’re expecting OS X Word to be a direct clone of Windows Word, when (to the credit of Microsoft’s Macintosh Business Unit) it’s an OS X port of Word, using many OS X conventions instead of Windows ones.
Word files transferred from the Mac were missing pictures. PowerPoint files transferred from the Mac would lose their formatting. PCs and Macs are not compatible, regardless of what they say.
Some image formats don’t translate from Windows to OS X Word (even though they are supported by both Windows and OS X). But wait, whats that big
Compatibility Report... button doing in the save file dialog? I wonder what that does…
Doing a simple screen capture was an immense chore. On a PC you just press Alt and tap PrtScr. With the Mac I had to download and launch special programs to accomplish this simple task.
Maybe if you bothered to search for how to take a screenshot, you would’ve found Command-Shift-4.
I didn’t even bother with the Mac’s iCal or Mail, which required me to buy an @mac.com address. Instead, I went straight to Outlook for Mac. A lot of the software for Mac — such as AOL for Mac OS X — was dumbed down and missing may features of the current PC versions.
It’s quite clear you had incorrect preconceptions about these applications, and didn’t even bother to open them and have a look before dragging them to the trash4 You don’t need to buy a .mac subscription, Apple Mail will work fine with POP and IMAP mail boxes, and iCal works fine on its own without syncing to any internet based service.
Wait, did you mention that you use AOL in an article where you claim to be a technology consultant? There goes any shred of credibility you have (which was none at this point). And then saying that it’s a
dumbed down version suggests that you actually use the AOL software that comes with your PC. I also fail to see how a technology consultant could actually use the piece of crap that is AOL, and how you can consider AOL software being
dumbed down, when it is already targeted at the lowest common denominator of Internet users (i.e. you).
For me the killer was the Web browser. Safari simply cannot read Flash. It is, quite simply, a second-rate browser.
I even called Apple headquarters and asked when a better version would be available and was told that Apple is in no hurry to improve it.
Right. OS X comes with Flash support built in, but the last time I checked Windows doesn’t. Some people prefer other browsers to Safari, so I would forgive you on the
second-rate browser quip and the obvious lie that
Apple is in no hurry to improve (when Safari will be upgraded to 3.0 when OS X 10.5 is release), if it wasn’t for what followed.
On the suggestions of friends, I downloaded Netscape and Firefox, which were no better.
I scraped along with Internet Explorer 5.0 for Mac, and then discovered in 2006 that Microsoft would no longer support the Mac version. You can’t do WSYWIG on Typepad (where many folks create their blogs), which you can on a PC.
I run several Web sites, all optimized for IE 5.5 or higher. I couldn’t operate my own Web sites with the Mac. That was the straw that broke the camel’s back.
What kind of
friend would recommend you use Netscape (last updated August 2004)? More like someone with a grudge against you because you persuaded them to buy a year old mac at nearly double the original retail value. And what were Netscape and Firefox no better at? Rendering Flash? I believe Firefox pops up with a yellow information bar when a plug-in was needed.
I’ve had a look at your so-called
websites, and I’m not impressed.
Optimized for IE 5.5 or higher means you or your designers were too lazy to test on other browsers and other platforms, and didn’t bother with any sort of standards at all (except for the overzelous use of the now defunct XML and RSS buttons). But blasting your websites is the subject for another article.
Then the hard drive croaked on me after only three months of owning the machine. I couldn’t tell what was going wrong and had to hire someone for $125 an hour to come over and tell me what the heck was happening. Apple replaced it for free, but I became leery of what other hardware would fail unexpectedly.
Yeah, because failing hard drives are an Apple only problem. You know you could’ve phone Apple first, told them what was happening and they probably would’ve guessed the fault for free. Even so, they replaced the hard drive for free, so your problem is?
Wil Shipley sums up the commentary best, so I’ll quote directly from his article:
I let the repaired shiny Mac sit on the floor for weeks, and instead used my reliable IBM ThinkPad, and rediscovered how much I enjoy it. Wish me luck on selling the Mac.
Well seeing how you blasted it in your commentary, and state that you
became leery of what other hardware would fail unexpectedly, I estimate the value of your unreliable, unusable and near-death Power Mac to be $1.43, excluding postage but including packaging. That, you can have for free.